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Customer Service Charter For Wastewater Services

Please see the above wastewater charter which sets out the broad philosophy of the Shire of Dalwallinu (“the Shire”) in supplying sewerage services to the town of Dalwallinu in accordance with the Operating Licence issued by the Economic Regulation Authority under the Water Services Licensing Act 1995.

The charter informs you, the customers of the Shire, of your rights in accordance with the provisions of the operating licence, including service interruptions, levels of service and complaint procedures. If you would like a copy of the operating licence please contact the Shire on (08) 9661 0500 or the Economic Regulation Authority on (08) 9213 1900.